Unified Communications (UC) Express helps you quickly seize the productivity and efficiency advantages of Unified Communications. Based on Microsoft Office Communications Server (OCS) 2007, UC Express provides the core UC capabilities of Presence, Instant Messaging (IM) and Conferencing. You can also choose from a range of optional functions to further empower your workforce.

UC Express is not only cost-effective, it can be deployed in just four weeks (based on a standard 100 end-user deployment). What’s more, existing infrastructure doesn’t need to be replaced: Microsoft Office Communications Server 2007 integrates easily with legacy PBX, IP-PBX, telephony hardware and networks. And since it is software based, the platform is simple to administer, maintain and upgrade. Most importantly, UC Express can boost productivity and efficiency almost immediately.

Business Drivers

Do you have employees who are required to frequently travel between offices for meetings and conferences?

Are you looking to increase your workforce mobility by offering a richer remote access solution?

Would you like to increase workgroup and individual productivity and responsiveness by offering a real-time, focused communication system?

Benefits

Improved Productivity

A consistent and intuitive interface across devices can reduce delays in communication, especially for knowledge or service workers, mobile staff or where collaboration is important. This in turn promotes faster decision-making, problem escalation and resolution, as well as quicker project delivery.

Reduced Travel Costs and Carbon Footprint

Today’s web conferencing uses sophisticated audio, video and data sharing tools to create virtual meetings as effective as physical ones, letting you cut the expense, time and carbon emissions associated with travel.

Increased Efficiency

The Microsoft OCS 2007 platform is easy to maintain and can reduce the cost of managing the messaging environment. Infrastructure upgrades generally only involve software, a simpler and more cost-efficient option than hardware refits.

Included Features

Enhanced Presence

With presence, staff can see at a glance in Microsoft Outlook whether colleagues are available and on what device, busy, in a meeting or inactive – whether in the office or on the road. The ability to connect at the right time on the right device is a key driver of workforce productivity.

Internal Instant Messaging

Provides an alternative method of communication that is both immediate and reliable. This can significantly promote collaborative activities.

Internal Communicator Audio and Video

A ‘Click to Call’ facility is embedded in business applications using a variety of soft phones. Integrating communications within the workflow has proved to make business processes faster and more efficient.

Internal Web Conferencing

Participate and host online conferences and share audio, video and data for unplanned or scheduled conferences. Active speaker detection and panoramic views create a life-like experience. Recording and playback of meetings is also possible.

Optional Features

Edge Services

Edge servers installed within the perimeter network enable presence and multi-device communications in the office, at home or on the road. Once federated with your organisation, outside partners can also be linked to the communications net.

Archiving and CDR

Archives IM conversations and group conferences, and captures usage data. A complete record and copy of communications can be vital for compliance regulations as well as an important knowledge resource for the organisation.

QoE Monitoring

Delivers near real-time monitoring and service assessment of VoIP quality allowing you to determine if infrastructure needs to be upgraded.

Communicator Web Access

Offers presence and IM facilities to link to non-Windows operating systems.

High Availability

Offers redundancy and high availability for critical services through VMware Infrastructure.

Enterprise Edition

Provides enterprise-grade performance and high availability through deployment of additional OCS servers.